Training Manual Update Logs

User Management

Overview

This section will explain how to manage SAHPRA users on the portal. There are several tools to manage SAHPRA users on the portal:

  • Invite Users
  • Suspend/Disable Users
  • Update User Access
  • Disable/Suspend Organisations/external users

Invitation Procedure

When inviting a user, you will be selecting a role that this user has within SAHPRA and what the user will be permitted to access on the portal will depend on this assigned role.

Step 1: Login

  1. As a System Administrator, login to the SAHPRA portal at https://portal.sahpra.org.za/login.

  2. After successful login, you will be directed to the Applications Dashboard.

SAHPRA Applications Dashboard

Step 2: User management

  1. Navigate to Administration > System Users

  2. Once arriving here, you will be able to see a list of all users currently registered on the portal.

User Management

Step 3: Invite User

  1. Once clicked, a popup will be given where the User Email can be entered (must be the internal SAHPRA) and the role of the user can be selected.

Invite user

  1. Once satisfied with the details the “Invite” button can be clicked to complete invitation.

  2. Note: If the email address already exists on the system, you will get an error message stating that the email already exists, and a unique one must be used.

General user management

On this page you have different filter and sorting options to assist you in finding the correct user. You can filter by:

  • User Role
  • Company
  • User profile status

These can be filtered simultaneously if required.

You can also perform the following actions on a sepcific user:

  • Edit user details
  • Manage Role
  • Disable/Enable user

Actions available

Note: When a user is disabled, they will not be able to login until their account is Enabled again.

Once arriving at the internal user which should be disabled or enabled, you can click on the action ellipse next to the entry and click on the Disable User or Activate User button.

Edit user

Once arriving at the internal user which should be updated, you can click on the action ellipse next to the entry and click on the Edit User button. This allows you to edit the user’s general details.

Manage Role

Once arriving at the internal user which should be updated, you can click on the action ellipse next to the entry and click on the Manage Role button. This allows you to edit the user’s role by selecting and unselecting the roles listed in the popup.