Navigating the portal

This section covers how to login to the portal and logout of the portal, as well as navigating the portal.

Login & Logout Procedures

Logout

The Logout button is accessible at the bottom left of your main navigation once logged in. Confirm that you want to logout when it prompt you to logout

Navigating the Portal

The main navigation menu is categorized into four primary sections to help you easily locate your required tasks: Applications, Review Management, Reports & Analytics, and Administration. Some or most of these options will be hidden depending on your assigned user role.

1. Applications

This section houses the various application queues and historical records. - My Applications: Shows all active applications applicable to the unit(s) you are a part of. Here the status of the application can be seen, the details of the original submission, and any sequence data if applicable. - Draft Applications: Displays applications that have been initiated but not yet formally submitted. - Legacy Applications: Displays all legacy Health Product Applications. - Grouped Approved Products: Lists all the HPA grouped variation requests that needs to be reviewed.

2. Review Management

This section is dedicated to the evaluation workflows, committee meetings, and reviewer assignments. - My Meetings: Displays the upcoming review committee meetings you are scheduled to attend or participate in. - Coordinator Dashboard: A dedicated workspace for Clinical Trial Coordinators to oversee application workflows, assign internal and external reviewers, and manage the overall lifecycle of an application. - My Reviews (S21): Houses all the specific Section 21 reviews that have been directly assigned to you as a reviewer.

3. Reports & Analytics

Reports and Dashboards: This centralized section allows the user to view and download applicable data across all modules (including Section 21, HPA, and System-wide metrics). It contains dedicated reports and visual dashboards for tracking application processing times, outcomes, revenue recognition, and user registrations, allowing you to easily extract necessary reporting information.

4. Administration

This section contains system, financial, and organizational management tools (visibility of these options depends on your assigned user role). - All Meetings: Provides a comprehensive, system-wide view of all scheduled review and committee meetings. - Payments Dashboard: Allows for the approval and management of all the payments made to SAHPRA. This includes viewing all payments made as well as approving and disputing them. - System Users: Allows for the management, invitation, and role assignment of users within the system, as well as overseeing external organizations. - Unit Management: Allows for the management and creation of units for all application types and adding reviewers to a unit as it aligns within SAHPRA. Reviewer Groups can also be created here to group reviewers for easy assignment. - Admin Tools: Contains overarching system configuration and maintenance options for System Administrators. - Outcome Signature: Allows authorized users to manage and apply digital signatures to final regulatory outcome letters and certificates.

Your profile can be accessed via the profile icon in the top right where personal account details can be managed and changed.

Profile

Notifications can be accessed via the bell icon in the top right when clicked on. When clicking on “View All Notifications” a full history of notifications will be shown.

Password Management

If you wish to reset your password there is a link on the main login page to reset your password. Once selected an email address is required to send a password reset email. If the account exists, the email will be delivered and the process can be followed to reset your password.